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Why can't I capture a specific image from using my Wecora Button?
Why can't I capture a specific image from using my Wecora Button?

When using Google Chrome, there may be times the web clipper doesn't seem to work. Here are a few suggestions!

stephanie dixon avatar
Written by stephanie dixon
Updated over a week ago

Sometimes when using the Wecora Button, a certain image doesn't seem to capture. Frustrating, right?!? Most often, this is due to circumstances beyond our control. That site may have the right-click functionality blocked, there may be a weird zoom roll-over effect causing things to go haywire, or who knows what!?!

Not to worry! We have a few suggestions for you:

  1. Try clicking on the image one more time PRIOR to the right-click. Sometimes, simply opening up the image a bit further allows capturing to work better.

  2. If you're going to be doing a lot of clipping on a specific site that's giving you trouble, why not try using the Wecora Bookmarklet in Safari? We find some have better luck with this on certain sites.

Could you simply find the item using the built-in web search?

We hope one of these suggestions will do the trick, but if not, PLEASE reach out to us, and send us the direct link that you're trying to capture so that we can help test this for you and perhaps provide more suggestions.

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